Privacy Policy

 

 

 

The Wembley Stadium Tour is operated on behalf of Wembley National Stadium Limited (“WNSL”) by The Stadium Tour Ltd (“TSTL”). Both WNSL and TSTL are UK-based companies committed to preserving the privacy of all visitors to www.wembleystadium.com/tours (the “Site”). Please read the following privacy policy to understand how we use and protect the information that you provide to us.

 

 

 

By placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

 

 

 

INFORMATION THAT WE COLLECT FROM YOU

 

 

 

To place on order for tickets to the Wembley Stadium Tour you will be required to provide certain information about yourself, including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.

 

 

 

USE OF YOUR INFORMATION

 

 

 

Your information will enable us to provide you with the tickets you have requested. It will also enable us to bill you and to contact you where necessary concerning your order. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other Wembley Stadium products and services which we offer which may be of interest to you. This may involve transferring your information to other companies, inside or outside the EU. If you do not wish us to use your information in this way then please ensure that the appropriate option is not selected when you give us your details. If at any time you wish to stop receiving information from us or any other company, please write or email to Customer Services at the address below or update your preferences on the notifications section at the account information page on the Site to reflect your choice.

 

 

 

DISCLOSURE OF YOUR INFORMATION

 

 

 

The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies affiliated with WNSL and WNSL’s commercial partners to contact you occasionally about products and services which may be of interest to you. If you change your mind about being contacted by these companies in the future, please let us know.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

 

 

 

COOKIES

 

 

 

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know.

 

 

 

SECURITY AND DATA RETENTION

 

 

 

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

 

 

 

ACCESSING AND UPDATING

 

 

 

You are entitled to see the information held about you and we request that you regularly update the information you provide. You may change any of the basic information you have provided to us by visiting the registration page on the Site.

 

 

 

LINKS

 

 

 

The Site contains links to other sites, which may not be governed by this privacy policy.

 

 

 

CHANGES TO OUR PRIVACY POLICY

 

 

 

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

 

 

 

CONTACT

 

 

 

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

The Stadium Tour Limited

Suite 214

No.1 Olympic Way

Wembley

Middlesex HA9 0ND

T: 0844 800 2755

E: info@thestadiumtour.com