Ticket Terms and Conditions

 

 

This ticket is issued on behalf of The Stadium Tour Ltd (TSTL) in conjunction with Wembley National Stadium Limited (WNSL) and is subject to the terms and conditions indicated on this ticket and Wembley Stadium’s Ground Regulations (as displayed at Wembley Stadium and available on the Wembley Stadium website). Purchase and possession of this ticket as well as presentation of it to gain entry to the Wembley Stadium Tour signifies agreement to the following conditions:

 

 

1. This ticket is issued subject to the Rules and Regulations of WNSL and TSTL and any licensing authority.

2. WNSL and/or TSTL reserve the right to refuse admission to any person and to remove persons from Wembley Stadium for any reason where necessary.

3. In the interests of public safety, WNSL and/or TSTL reserve the right to request the ticket holder to leave Wembley Stadium at any time for safety reasons.

 4. Admission to Wembley Stadium is at the ticket holder’s own risk. Neither WNSL nor TSTL shall be liable for any loss, injury or damage sustained within the premises except for death or personal injury which is caused by the negligence of WNSL, TSTL or their respective employees or agents.

5. Neither WNSL nor TSTL can accept responsibility for property lost or stolen at Wembley Stadium.

6. The use of audio visual recording equipment is prohibited. No audio, audio visual or cinematographic equipment or device may be brought into Wembley Stadium. All recording and any transmission is prohibited including, without limitation, recording of any data, information or audio or audio visual footage of or relating to Wembley Stadium. Photographic equipment may be used for personal use only and cannot be used for commercial purposes. As a condition of entry to Wembley Stadium you assign (by way of present assignment of future copyright) the copyright in any photographs or recordings that you make in breach of this prohibition to WNSL.

7. TSTL will conduct security searches to your belongings and/or outer clothing on entry, exit or at any time to ensure the safety of patrons and Wembley Stadium. Bags or luggage larger than those permitted in aircraft cabins may be refused entry. Wembley Stadium has no facilities for leaving items. TSTL will refuse admission to, or eject from, Wembley Stadium any person who refuses to be searched.

8. Knives, fireworks, smoke canisters, weapons, flags, banners, poles, and similar articles or dangerous or hazardous articles are not permitted within Wembley Stadium, and any person in possession of such articles may be refused entry or ejected.

9. Any person who fails to comply with instructions from a guide, steward or other person acting for WNSL or TSTL may be ejected from Wembley Stadium.

10. WNSL and/or TSTL reserve the right to alter or vary the tour date and/or route at their discretion without prior notification or obligation to refund monies or exchange this ticket.

11. Once the date and time of your Wembley Stadium Tour is booked the booking cannot be changed or refunded, unless the tour is cancelled by WNSL or TSTL on the day for which this ticket is valid. In the event of cancellation by WNSL or TSTL, their sole obligation and liability shall be to offer the original purchaser a ticket for an alternative day, if available, or provide a full refund of the face value of this ticket. Duplicate tickets will be not issued. No other claims will be entertained.

12. Please keep this ticket safe and in a good condition as a duplicate ticket will be not issued if it is lost or stolen and a defaced or illegible ticket may be invalidated.

13. There will be no pass-outs or re-admissions to Wembley Stadium.

14. No animals (other than guide dogs) will be admitted to Wembley Stadium.

15. Children under the age of 5 will be admitted to Wembley Stadium at no charge provided they are accompanied by a paying adult, however the tour is not suitable for small children. Buggies are not permitted on the tour. All under 16 concessions must be accompanied by an adult. Your visit to Wembley Stadium will last approximately ninety minutes.

16. This ticket will remain the property of WNSL and TSTL at all times.

17. Ticket holders give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and/or audio recording of the Wembley Stadium Tour.

18. No tickets may be used for commercial or promotional purposes (such as competitions, promotions or hospitality packages) without the written consent of WNSL. Any ticket re-sold or transferred in such a manner will become void and the holder may be refused admission or ejected from Wembley Stadium.

19. This ticket may not be transferred by the original purchaser to a person (or persons) unless each of the following criteria are met: (a) the transfer must take place in consideration of no payment or benefit in excess of the face value of the ticket, (b) the transfer must not take place in the course of any business or for the purpose of facilitating any third party’s business, (c) the transfer must be subject to these Conditions of Sale, which will apply to the transferee as if he/she were the original purchaser (and the transferor must inform the transferee of this), (d) the ticket must be for the transferee's personal use only, (e) the transferor must provide the name and address of the transferee when asked to do so by WNSL or TSTL, (f) the transferee is a natural person who is known to the original purchaser personally and who would be entitled to purchase a ticket under these Conditions of Sale. 19. CCTV Surveillance is in operation at Wembley Stadium.

20. No food or drink may be brought in to Wembley Stadium.

21. Wembley Stadium is a no smoking venue.

Possession of this ticket shall constitute acceptance by the holder of these terms and conditions and implies an undertaking on the part of the holder to observe them.

If this ticket is used in breach of these terms and conditions it is void (and WNSL and/or TSTL reserve the right to cancel this ticket and retain any monies paid therefore) and the holder may be refused entry to or ejected from Wembley Stadium.

WEMBLEY STADIUM IS A PUBLIC TRANSPORT DESTINATION AND YOU ARE ENCOURAGED TO TRAVEL TO THE STADIUM BY PUBLIC TRANSPORT.